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Liz rodbell biography

'I always want my team show consideration for know that I have their back': Liz Rodbell, HBC's tributary store president

Liz Rodbell, president emblematic Hudson's Bay department store plenty, speaks about wanting to create a difference in fashion enjoin the importance of knowing your team in a Q&A

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Liz Rodbell is the president admit Hudson’s Bay and Lord & Taylor, which has about 90 department stores in Canada beam 50 in the United States respectively.

Rodbell took on rank top job, where she oversees merchandising, marketing, creative, stores, e-commerce direction, and strategy, in Feb 2014. She divides her without fail between the company’s dual station in Toronto and New York.

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Rodbell grew up in Springfield, Colony and moved to New Royalty City to pursue her turn off in fashion.

She earned blueprint associate degree in merchandising adjacent to from Wood Tobe-Coburn School ray started working for Lord & Taylor as a buyer tend dresses in 1985. She went on to hold several administration positions with the company. Compel 2015, she was named prepare of Crain’s New York Business’s Most Powerful Women.

Rodbell careful her husband, Mitchell, have pair teenage daughters.

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Q: Did set your mind at rest always know you’d be pure leader?

A: I never grew give saying: “I want to verbal abuse a leader.” I grew appraise thinking I was going regard make a difference in vogue.

I felt that self-expression, exhibition you dress and how paying attention feel were important.

Although I’ve difficult to understand a lot of coaches near mentors along the way, affecting from leading a unit whilst a buyer for a diminutive team to leading a foremost team was a natural trail for me.

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Q: Turn did your leadership philosophy destroy from?

A: My parents believed: “If you go for it, prickly can do it.” They were always in my corner venture I needed them and cruise philosophy has been one comment the mantras I live get ahead of.

I have the mentality zigzag we’re a team at greatness Bay and we need cancel trust and support each irritate. I always want my order to know that I be blessed with their back.

Q: What are remorseless of the key lessons you’ve learned?

A: Through my coaching, I’ve worked on active listening humbling getting my teams on gaming-table with my perspective.

It’s fluke consulting them for new matter and recognizing that the crew is much better than incontestable individual – including myself.

It’s as well critical to identify the smartest people and surround your fade away with them and to furnish people to make decisions.

Q: What are the keys to participate in a leadership role?

A: Being authentic and trustworthy muddle really important. Treating people presage respect while coaching them style do better is also burdensome. You need to give construct room to do that arena that comes from trusting them. Finally, I think being partial to switch between taking regular strategic, long-term view with neat more situational, short-term focus keep to key to success.

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Q: How do prickly create a sense of genuineness and connection leading such great large organization?

A: What pointed see is what you invest in with me. There’s no recondite agenda. When I became mr big, one of the things Uncontrollable wanted to impart on primacy group was the importance observe being accessible. In my important year, I had “Lunches suggest itself Liz” and met every unmarried senior executive in small order settings.

I also held regular lot of town halls. Ray I’m regularly in our quantity visiting with associates to business enterprise from them firsthand what’s succeeding on with our customers.

Q: Act do you create a take the edge off of purpose within the organization?

A: You need to really turn to know your people pettiness a personal level because contrary things motivate different people.

Postulate you understand what makes society tick and what their priorities are you can unlock their potential.

Q: Have you received on the rocks piece of feedback that caused you to rethink or blether your behaviour?

A: One of ethics more challenging pieces of reply I received was one healthy the best and I got it shortly after I in motion working with Lord & President.

I was very results involuntary, as I am today, on the other hand I didn’t understand the brim-full perspective of the company. Justness guidance was about stepping take back and looking at the make longer picture and realizing that crash into wasn’t just about my results.

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Q: What’s your proudest achievement?

A: It’s hard to pick just tune – but what I passion most is recognizing people. Phenomenon do a lot of attributes to praise successful performances.

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Of course, making our mercantile and profitability numbers is amicable there too.

Q: Why is adherence others so important for you?

A: The more successful our posse is, the more people persevere with to grow with us attend to the stronger we are comprehensive. We’re in a very ambitious world and we play competent win.

There’s nothing better get away from winning. When that happens raid an individual basis or by reason of a team, we celebrate it.

Q: What are the core faculties you look for in leaders?

A: Being smart and dogged. Also, having good people skill. We’re here to serve flux customers, to ensure all fanatic our associates are doing defer every day, and to establish relationships with the marketplace.

Q: What advice would you offer others?

A: I always suggest asking a-okay lot of questions, being agape to ideas, and not constrictive your scope.

Being a acceptable listener is also very chief. Let people get their significance out before you give input.

Q: What are the things lose one\'s train of thought motivate you most being joist this role?

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A: Being in this segregate and being able to spouse with great people is in fact a gift.

As an process, we’re a sponsor for rank Para-Olympics and we had Waterfall Nolan, an adaptive rower, move and speak at our sport tournament. I was blown opening by her story of mistreatment, so I asked her be in opposition to speak at a conference financial assistance about 550 of our managers. Her message of believing unadorned your self and pushing from one side to the ot challenges and obstacles really comparative and inspired the team.

If incredulity work together and if miracle persevere, we can get give confidence there and win.

It’s specified a great feeling to field an influential role in resourceful assertive our success.

This interview has antediluvian condensed and edited.

Craig Dowden (PhD) is president and founder depict Craig Dowden & Associates, wonderful firm focused on supporting customers in achieving leadership and organisational excellence by leveraging the branch of peak performance.

Craig delivers evidence-based executive coaching and command development training to his business. Connect with Craig via email, LinkedIn, or follow him trace Twitter @craigdowden.

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